Keywords
Abstract
This article examines the critical intersection of data governance frameworks and the imperative to protect vulnerable communities utilizing digital legal services. It analyzes the unique challenges posed by the collection, processing, and storage of sensitive personal data within these platforms, particularly concerning individuals who may lack digital literacy or face socio-economic barriers. The discussion highlights how robust data governance principles, including transparency, accountability, and ethical data use, are essential to mitigate risks such as privacy breaches, discrimination, and algorithmic bias. Ultimately, the paper proposes policy recommendations and best practices to ensure that digital legal services genuinely empower vulnerable populations while upholding their fundamental rights to privacy and justice.
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