Abstract
Ushbu maqolada temir yo‘l transportida yo‘lovchi tashish samaradorligini oshirishda innovatsion loyihalarning ahamiyati oʻrganiladi. Tadqiqotning dolzarbligi transport tizimining raqamli transformatsiyasi, ekologik barqarorlik va yo‘lovchi ehtiyojlariga yo‘naltirilgan xizmat sifatini oshirish zarurati bilan belgilanadi. Maqolada xalqaro tajribalar o‘rganilib, RAIL 2030 Vision, Smart Mobility Strategy va Experience Economy konsepsiyalariga asoslangan holda transport tizimini modernizatsiya qilishning nazariy va amaliy jihatlari yoritilgan. Yo‘lovchi tashish samaradorligini baholashda Quality of Service (QoS), Consumer Value (CV) va Likert shkalasi asosidagi metodlar tahlil qilinib, foydalanuvchi tajribasini o‘lchashda affektiv va psixologik yondashuvlarning ustunligi ko‘rsatilgan.
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