SMART-TURIZM: RAQAMLI TEXNOLOGIYALAR ASOSIDA TURISTIK JARAYONLARNI AVTOMATLASHTIRISH
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Keywords

Smart-turizm, raqamli texnologiyalar, avtomatlashtirish, sun’iy intellekt, IoT, xizmatlarni shaxsiylashtirish.

Abstract

Ushbu maqolada smart-turizm kontseptsiyasi va raqamli texnologiyalar yordamida turistik jarayonlarni avtomatlashtirishning imkoniyatlari tahlil qilinadi. Smart-turizmda ma’lumotlar bazasi, mobil ilovalar, sun’iy intellekt va IoT texnologiyalari orqali turistlar uchun xizmatlarni shaxsiylashtirish, rezervatsiya va transport jarayonlarini optimallashtirish, hamda turistik obyektlarni boshqarish imkoniyatlari ko‘rib chiqiladi.

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