Vol. 3 No. 2 (2026), Articles
Vol. 3 No. 2 (2026)

SHAHAR JAMOAT TRANSPORTIDA XIZMAT KO‘RSATISH SIFATINI BAHOLASH

Articles
Published 2026-05-08
Bobojonov Shodlik Erka o‘g‘li
Toshkent davlat transport magistranti
Masadikov Shohjahon Ulug‘bekovich
Toshkent davlat transport universiteti magistranti
Yo‘ldoshev Davron Furqat o‘g‘li
Toshkent davlat transport universiteti PhD., dotsent
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Keywords

jamoat transporti, xizmat sifati, so‘rovnoma, yo‘lovchilar fikri, transport samaradorligi, xavfsizlik, muntazamlik, qulaylik, tarif siyosati, ekologik tozalik, intellektual transport tizimlari, almashinuvchanlik.

Abstract

Maqolada Toshkent shahridagi 40-sonli avtobus yo‘nalishi misolida jamoat transporti xizmat sifati va undan foydalanish imkoniyatlari so‘rovnoma asosida baholangan. Tadqiqotda xizmat xavfsizligi, muntazamlik, tezlik, qulaylik, ishonchlilik, xodimlar madaniyati, narxning maqbulligi, ekologik holat, intellektual tizimlar va almashinuvchanlik ko‘rsatkichlari bo‘yicha ko‘rsatkichlar tahlil qilingan. Olingan natijalar asosida jamoat transporti xizmatlarini takomillashtirish bo‘yicha tegishli xulosalar va takliflar ishlab chiqilgan.

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