THE IMPACT OF DIGITAL INFRASTRUCTURE ON TOURISM IN UZBEKISTAN
PDF

Keywords

Digital infrastructure, smart tourism, e-tourism, Uzbekistan, online services, internet access, digital transformation, tourism development, ICT in tourism, innovation.

Abstract

This paper examines the role and influence of digital infrastructure on the development of the tourism industry in Uzbekistan. As digital transformation accelerates worldwide, the availability and quality of internet connectivity, mobile applications, online booking systems, and digital information platforms have become crucial to attracting and serving both domestic and international tourists. The study analyzes how Uzbekistan’s investments in digital infrastructure — including e-tourism portals, mobile apps, QR-code navigation, and smart tourism services — are contributing to a more efficient, accessible, and modern tourism experience. Challenges related to internet coverage, digital literacy, and integration of advanced technologies in remote regions are also discussed. The paper concludes by offering strategic recommendations to improve the synergy between digital infrastructure and sustainable tourism development in Uzbekistan.

PDF

References

1. Uzbekistan.travel – Official website of the State Committee for Tourism and Cultural Heritage of Uzbekistan

2. “Digital Uzbekistan – 2030” Strategy, Cabinet of Ministers of the Republic of Uzbekistan (2020)

3. UNWTO (2022). Tourism and Digital Transformation. World Tourism Organization

4. OECD (2021). Digital Transformation and the Tourism Sector. OECD Publishing

5. World Bank (2023). Digital Economy for Uzbekistan: Building Resilience and Inclusion

6. European Commission (2022). Smart Tourism and Digital Infrastructure: EU Best Practices

7. Buhalis, D. (2020). Technology in Tourism: Smart Destinations and Future Innovations. Springer

8. ITU (International Telecommunication Union). ICT Infrastructure Development Reports, Central Asia

9. Think with Google (2022). Digital Expectations of Modern Travelers

10. UNDP Uzbekistan (2023). Enhancing Local Tourism through Digital Innovation